• Error: Can't connect to ftp-server

    Solution: Double check FTP Host and password; Note that SFTP is not supported; Modify the permissions in your hosting account using the File Manager cPanel tool
  • You change file permissions right but Warning: Some file or directory does not have write permission appear again

    Change permissions for directory where file is located.
  • Error: Can't find config-file package.xml inside package.

    Contact with your hosting to make sure PHAR library enabled for your php.
  • Error: There has been a critical error processing your request.

    Solution: Please check AbanteCart and web server error logs for more details.
  • Error: cannot to pack

    Solution: Backup and Upgrade manually. Some more info at forum
  • warning: AbanteCart core v.1.2 mysql_query(): is not a valid MySQL-Link resource in ..

  • I have downloaded the abantecart_1.2_upgrade_only.tar.gz file but cannot unarchive it

    Solution: Re-download file to avoid corrupted download issue; Update your archiver; Try 7-Zip open source file archiver;
  • I have successfully upgraded to new version but cannot find new features

    Solution: Some features are dynamic content related and can not be updated with autoupdate process. You can always found default configuration and dynamic content in our demo. Example of dynamic content: menu items, order statuses, banners.